4.650264587Fakespot Adjusted Rating

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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pros

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pros

Features with many positive mentions

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Compact Design

Customers are highly satisfied with the compact design of the Seagate Portable External Hard Drive. They find it easy to carry around due to its sleek and small size, and appreciate its sturdy build. However, some users have noted that the included cable is a bit short and the drive should not be laid on its side due to cooling vent locations.

Portability

Customers are highly satisfied with the portability of the Seagate Portable 5TB External Hard Drive, praising its lightweight design and compact size that makes it easy to carry around. Some users also appreciate its quiet operation and robust construction for added durability during travel.

Expansive Capacity

Customers are generally positive about the expansive capacity of the Seagate Portable 5TB External Hard Drive, praising its ability to store large amounts of data such as documents, photos, videos, and backups for multiple devices including PCs, Macs, PS4, and Xbox. Some customers have expressed their satisfaction with being able to store massive files and even entire photo and video libraries. However, a few customers have suggested that the one-year rescue service should be offered for an additional cost instead of being included in the purchase price.

neutral

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neutral

Frequently mentioned features with split sentiment

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Plug-And-Play Simplicity

Customers generally praise the Seagate Portable 5TB External Hard Drive for its plug-and-play simplicity, with many noting that it works seamlessly with various devices including PCs, Macs, and gaming consoles. However, a small group of users have encountered issues during setup, reporting compatibility concerns and the drive not showing up immediately upon connection.

Quiet Operation

Customers generally appreciate the quiet operation of the Seagate Portable External Hard Drive, with some noting its cool temperature and quick file transfer speeds. However, a few users mention that it operates a bit slower than expected.

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Highlights

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Quality


Good solid product runs hood been had mine for over a solid 3 years n it’s still going :)


The build feels sturdy and well-made, so i’m confident it will last for years to come.


I gave it two stars at first because it kept disconnecting and transferring files very slowly after light use for a couple of weeks.


This external hard drive will not function without the external power supply connected!

Price


This is what i wanted and am happy to have - a great little external hard drive that works just as it should at an excellent price.


Value for money:considering its generous storage capacity, portability, high-speed data transfer, reliability, and durability, ...  Read More


However, the price was too good to pass up.


I drive i bought was 20tb for $230.

Shipping


Needed this shipped quickly to my son at college and it arrived within two days of purchase over a weekend.


The hdd drive arrived earlier than expected.

Packaging/appearance


It's loudthe case wasn't fully snapped shut coming out of the box.


I asked the driver last minute to bring our package to the front door because of the rain, and he complied.

Competitiveness


I only rated it as four stars because there seems to be no way to contact seagate tech support, even if you allow pop-ups and cookies.


This was a few years ago, which i figured that by now the tech might be a bit better, which it is!


No reason to rate it less than a five, it's a seagate.


I'm not sure and since the seller did not identify it as such, i didn't have the opportunity to compare.

Overview

  • How are reviewers describing this item?
    external, good, reliable and great.
  • Our engine detects that in general the reviewers have a mixed positive and neutral sentiment.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 264,587 reviews as of our last analysis date on Mar 25 2025.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    I expected this to be a pnp drive and it is that


    Posted by a reviewer on Amazon

    My problem with this drive is that it seems to go to sleep


    Posted by a reviewer on Amazon

    Its not an ssd drive but i couldnt find another by a name i trust and that is available at a price i can afford


    Posted by a reviewer on Amazon

    Every single picture i’ve ever took to every single video i’ve ever recorded


    Posted by a reviewer on Amazon

    I bought this for my macbookair not realizing the connecting cable is usb and not usbc


    Posted by a reviewer on Amazon

    If youre on a mac that has only usbc ports better to buy a backup drive with usb c cable or spend about 10 for a micro b to usbc cable to use with this seagate drive otherwise backing up is very very slow if you have to plug the hardrive into an adaptor first with usb port in order to then hook up with your mac


    Posted by a reviewer on Amazon

    Also be sure to reformat this drive for a mac it comes formatted for a pc


    Posted by a reviewer on Amazon

    I was a bit hesitant to get this drive because it wasnt listed as a compatible drive on synologys compatibility page it wasnt listed as all actually but since it was discounted from amazon warehouse i figured i would give it a chance

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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