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Pros & Cons
pros
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pros
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Durability
Customers have had their Sony WH-1000XM4 headphones for extended periods with no reported issues, praising the durability and long battery life. They consider it a worthwhile investment despite its high price tag.
neutral
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neutral
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Noise Cancellation
Customers generally praise the effective noise cancellation feature of the Sony WH-1000XM4 headphones, allowing them to focus better and eliminate outside noise in various environments. However, a few customers have reported issues with the noise cancellation not working properly or getting used to it.
Sound Quality
Customers have mixed opinions regarding the sound quality of the Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones with Mic for Phone-Call and Alexa Voice Control. While some are highly satisfied, praising its excellent sound quality and customizable options through the app, others find it overpriced and underperforming, particularly in terms of sound quality and latency issues when using wired connections or on PC.

Highlights
Quality
The sound quality are excellent and the customization with the app is always a plus.
I love the sound quality and how they cancel out noise while in use.
The app completely handicaps the overall sound of the headphones.
An hour and a half after breaking them in.
Price
So happy with this purchase, worth every penny.
Sorry, a falsely priced $350 pair of headphones.
A $350 pair of headphones, mind you.
Overall a great pick for what i paid.
Shipping
So, first things first, i received these approximately 48 hours after purchasing a recent pair of beats by kim (pro, moon) headphones.
Competitiveness
The xm5 actually had slightly better sound, but the xm4 is so good that it was not worth the significant cost difference.
My son wanted the headphones from apple but decided to go with these since the price was better.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Im coming to these from a pair of xb950bts that i owned for like six years and repaired multiple times
Posted by a reviewer on Amazon
The button controls were intuitive and outoftheway
Posted by a reviewer on Amazon
I had reservations about touch pads on the ends of the headphones which have turned out to be valid
Posted by a reviewer on Amazon
Even when im careful its very easy to skip the song instead of adjusting the volume as intended
Posted by a reviewer on Amazon
Sometimes double tapping to pause doesnt work
Posted by a reviewer on Amazon
I often touch the headphone with my arm when exercising activating it when i didnt want to
Posted by a reviewer on Amazon
I dont even remember the touch features for the left side – too many options
Posted by a reviewer on Amazon
In terms of the noise cancellation and ambient sound settings its annoying that i have to turn both off every single time instead of the headphones remembering my most recent selection
Review Count History
Price History
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