What does this mean?Pros & Cons
neutral
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neutral
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Build Quality
Customers have mixed opinions about the build quality of this WD My Passport portable external hard drive, but generally positive. Some appreciate its reliable performance and good build quality, while others mention the short USB cable and the design evolution from a previous version with pointy corners and glossy finish. The new generation is slightly lighter and smaller, and comes with a 3-year warranty.
Software Functionality
Customers have mixed opinions regarding the software functionality of the WD My Passport external hard drive. While some report successful backups and easy setup, others encountered issues with the included Acronis software and had to resort to alternative solutions for backup and partitioning.
Ease Of Use
Customers have mixed feelings about the ease of use of the WD My Passport portable external hard drive. Some find it simple and fast, while others notice slight improvements in speed compared to previous generations but are disappointed by the limited trial period for backup software.
Highlights
Quality
The quality is good, and i appreciate having a large storage space for my family pictures and other files.
I felt really good that i had a full backup of my 2015 laptop, in case i ever need to replace the mechanical hdd.
Only 2 weeks after using the acronis backup software, my computer was crashing shortly after bootup, which it had never done before.
For making improvements in small file write performance and correcting the 2016 bad case design issue this new 2019 generation ... Read More
Price
But then you have to pay for the software to actually use the backup in order to restore.
It’s reliable, fast for a usb mechanical hd and gives a lot of space for a low price.
Shipping
One major concern was shipping the drive.
Packaging/appearance
In the box:the my passport comes in a easy to open retail package containing the drive and a annoyingly short usb 3.
Competitiveness
If you need to write smallish files this drive is noticeably better than the 2016 model and about the same for large files.
This was to compare the benchmark with real-world copying.
Overview
- How are reviewers describing this item?
new, model, good and smaller. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 111,220 reviews as of our last analysis date on Mar 26 2025.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Very small package for huge storage
Posted by a reviewer on Amazon
Im even thinking about buying another larger drive and partitioning into more virtual drives for backup of other computers
Posted by a reviewer on Amazon
My only complaint and major disappointment with wd is that the free 34wd backup34 software is no longer supported by wd and hasnt been for a few years
Posted by a reviewer on Amazon
They offer a free version of acronis which doesnt work
Posted by a reviewer on Amazon
Only 2 weeks after using the acronis backup software my computer was crashing shortly after bootup which it had never done before
Posted by a reviewer on Amazon
After rebooting with the acronis usb boot drive it asked for the location of the image file
Posted by a reviewer on Amazon
But then the acronis software said all of the folders were empty and there was no image found
Posted by a reviewer on Amazon
Acronis said it successfully made a full disk copy
Review Count History
Price History
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